Contact
Privacy Policy

Privacy Policy

This Privacy Policy explains how Artisan Prints processes personal data when visitors use jartitlezenith.asia, submit inquiries, upload files, or request print services.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Subject to applicable law, individuals may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, and obtain a copy of data in a portable format. Where processing is based on legitimate interests, individuals may also raise objections on grounds relating to their situation.

Available rights may vary depending on the legal basis and the type of data involved.

To exercise a privacy right, a person should provide enough information to identify the relevant data and the nature of the request. We may ask for additional details where needed to confirm identity or locate records. If a request is refused in whole or in part, we will explain the reason where the law requires us to do so.

Requests are handled after reasonable verification of identity and scope.

We keep personal data only for as long as needed for the relevant purpose, including inquiry handling, order administration, production records, accounting, dispute management, and legal compliance. When data is no longer required, it is deleted, anonymized, or otherwise handled in a secure manner consistent with our retention practices.

Retention is based on the purpose of collection, legal duties, and the need to resolve service matters.

The updated version will apply from the date it is made available on the website unless a different effective date is stated. We may also provide a separate notice when a change is material and affects how personal data is handled.

We may revise this policy when our processing practices, legal obligations, or service structure change.
01

Why We Use Data

We use personal data to respond to inquiries, review uploaded files, assess resolution and crop suitability, prepare quotes, manage test print review and final approval steps, produce ordered prints, arrange collection or local delivery, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to diagnose issues, prevent misuse, and improve the reliability of our services.

Processing is limited to what is reasonably needed for the website and print studio operations.
02

Service Partners

We may share personal data with service providers that support website hosting, communications, file handling, payment processing, or delivery-related operations. These parties receive only the information needed to perform their functions and are expected to handle it for the agreed purpose. We do not authorize them to use the data for their own independent purposes.

Operational recipients are limited to parties that assist with service delivery or technical support.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address security, fraud, or misuse concerns. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Disclosure may be required where law, regulation, or a valid legal process applies.
01 · Collection

Data We Collect

We may process contact details, order and inquiry information, uploaded image files, technical identifiers, payment-related records, and communication content. For print services, this can include file specifications, resolution and crop review details, paper and size preferences, test print requests, production notes, and collection or local delivery information.

The categories collected depend on whether a person requests information, uploads files, places an order, or uses the website.
02 · Sources

How We Collect Data

We receive personal data directly from users through email, contact forms, and file upload functions. We also collect data automatically when the website is used, such as device and browser information, log data, and cookie-related identifiers. In some cases, we may receive order-related information needed to complete a requested print service.

Information comes from direct submissions, file uploads, and limited technical data generated during site use.
03 · Cookies

Cookies We Use

The website may use strictly necessary cookies to support core functions, preference cookies to remember selected settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose. We do not rely on cookies for purposes beyond those described in this policy.

We use only standard cookie categories needed for operation, measurement, and preference handling.
04 · Controls

Cookie Controls

Users may block or delete cookies through their browser controls. If cookies are disabled, some site functions may not operate as intended. Where consent is required, users can change their preferences through the cookie interface provided on the site.

Cookie preferences can be managed through browser settings and, where available, the site’s consent tools.
GDPR

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. The specific basis depends on the context of the interaction, including inquiries, file review, order handling, and website operation.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.

EU compliance references
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Garante per la protezione dei dati personali
This section is intended for individuals whose data is processed under GDPR rules.
GDPR-aware data handling

GDPR Rights

Where applicable, individuals may request access, rectification, erasure, restriction, portability, or objection. Consent-based processing may be withdrawn at any time without affecting prior processing. Some requests may be limited where retention or disclosure is required by law or necessary for the establishment, exercise, or defense of legal claims.

GDPR rights are assessed according to the legal basis and the nature of the request.
Privacy Office

Contact Information

Email contact
[email protected]
Telephone
+39 312 723 3668
Postal address
Via Cassia per Siena 73, 50026 San Casciano in Val di Pesa
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page